10 Digit Product Skus and Loyalty

With the state CCRS System replacing LEAF, there is no longer a standardized way for Product Lot Codes to be generated.

One byproduct of the decentralization is that late yesterday we encountered some Mister Kraken generated product skus that were 10 digits. The challenge is that Korona is set up for Spring Big and other Loyalty users to recognize 10 digit numbers as customer numbers at the POS as they’re tied to the user phone number in the loyalty system. This means that currently, those products will not scan out with the printed sku.

We are working on developing a fix and our team is testing it today. We can also provide other workarounds for these orders in the meantime, please contact support@dauntlessinc.com if you encounter this issue and our team can provide guidance and assistance.