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Create and Send Custom Alerts or Cash Control Messages to a POS

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A Dauntless Cloud user monitoring their dashboard can send a message to a POS terminal. Messages are sent to individuals and can include a cash control message when a POS terminal has more than the desired amount in the till. Ensure the POS Balance widget is active on your cloud dashboard to see the POS terminal cash balances.

Dauntless Retail Create a Cash Drop Alert
  1. Under Employees, click Messages, and then click New. The Create Message page opens.
  2. Enter a Subject, such as “Make cash drop by <time> to <Manager’s name.>.
  3. Select a Recipient from the list options: select Cashier or Organizational unit, and then the employee name.
  4. Under Priority, set an alert status: high, medium or low.
  5. An alert icon appears on the POS for the cashier to review a message along with the status. Only the Subject appears on the POS until the cashier clicks the message.
  6. Click Save. Click Back to view the full message.

Note: You can’t edit or delete a message that’s been read.

Tip: To avoid the possibility of customers seeing the cash drop amount, do not include the amount of a cash drop in the subject line.

For more information visit http://manual.koronapos.com/messages/.

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